Privacy Policy
Privacy Policy effective on January 1, 2013.
Welcome to Suitebase (“Suitebase,” “we,” “us” or “our”). Suitebase is a open collaborative platform for curated condominium data, and the best mobile resource for condominium details, stats, and photos.
▪ Our Privacy Policy explains how we and some of the companies we
work with collect, use, share and protect information in relation to our
mobile services, web site, and any software provided on or in
connection with Suitebase services (collectively, the “Service”), and
your choices about the collection and use of your information.
▪ By using our Service you understand and agree that we are providing a
platform for you to post content, including photos, comments and other
materials (“User Content”), to the Service and to share User Content
publicly. This means that other Users may search for, see, use, or share
any of your User Content that you make publicly available through the
Service, consistent with the terms and conditions of this Privacy Policy
and our Terms of Use (which can be found at /terms.html).
▪ Our Policy applies to all visitors, users, and others who access the Service (“Users”).
1. INFORMATION WE COLLECT
We collect the following types of information.
Information you provide us directly:
▪ Your username, password and e-mail address when you register for a Suitebase account.
▪ Profile information that you provide for your user profile (e.g.,
first and last name, picture, phone number). This information allows us
to help you or others be “found” on Suitebase.
▪ User Content (e.g., photos, comments, and other materials) that you post to the Service.
▪ Communications between you and Suitebase. For example, we may send
you Service-related emails (e.g., account verification, changes/updates
to features of the Service, technical and security notices). Note that
you may not opt out of Service-related e-mails.
Finding your friends on Suitebase:
▪ If you choose, you can use our “Find friends” feature to locate
other people with Suitebase accounts either through (i) your contacts
list, (ii) third-party social media sites or (iii) through a search of
names and usernames on Suitebase.
▪ If you choose to find your friends through (i) your device’s contacts
list, then Suitebase will access your contacts list to determine
whether or not someone associated with your contact is using Suitebase.
▪ If you choose to find your friends through a (ii) third-party social
media site, then you will be prompted to set up a link to the
third-party service and you understand that any information that such
service may provide to us will be governed by this Privacy Policy.
▪ If you choose to find your friends (iii) through a search of names or
usernames on Suitebase then simply type a name to search and we will
perform a search on our Service.
▪ Note about “Invite Friends” feature: If you choose
to invite someone to the Service through our “Invite friends” feature,
you may select a person directly from the contacts list on your device
and send a text or email from your personal account. You understand and
agree that you are responsible for any charges that apply to
communications sent from your device, and because this invitation is
coming directly from your personal account, Suitebase does not have
access to or control this communication.
Analytics information:
▪ We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
Cookies and similar technologies:
▪ When you visit the Service, we may use cookies and similar
technologies like pixels, web beacons, and local storage to collect
information about how you use Suitebase and provide features to you.
▪ We may ask advertisers or other partners to serve ads or services to
your devices, which may use cookies or similar technologies placed by us
or the third party.
Log file information:
▪ Log file information is automatically reported by your browser
each time you make a request to access (i.e., visit) a web page or app.
It can also be provided when the content of the webpage or app is
downloaded to your browser or device.
▪ When you use our Service, our servers automatically record certain
log file information, including your web request, Internet Protocol
(“IP”) address, browser type, referring / exit pages and URLs, number of
clicks and how you interact with links on the Service, domain names,
landing pages, pages viewed, and other such information. We may also
collect similar information from emails sent to our Users which then
help us track which emails are opened and which links are clicked by
recipients. The information allows for more accurate reporting and
improvement of the Service.
Device identifiers:
▪ When you use a mobile device like a tablet or phone to access our
Service, we may access, collect, monitor, store on your device, and/or
remotely store one or more “device identifiers.” Device identifiers are
small data files or similar data structures stored on or associated with
your mobile device, which uniquely identify your mobile device. A
device identifier may be data stored in connection with the device
hardware, data stored in connection with the device’s operating system
or other software, or data sent to the device by Suitebase.
▪ A device identifier may deliver information to us or to a third party
partner about how you browse and use the Service and may help us or
others provide reports or personalized content and ads. Some features of
the Service may not function properly if use or availability of device
identifiers is impaired or disabled.
Metadata:
▪ Metadata is usually technical data that is associated with User
Content. For example, Metadata can describe how, when and by whom a
piece of User Content was collected and how that content is formatted.
▪ Users can add or may have Metadata added to their User Content
including a hashtag (e.g., to mark keywords when you post a photo),
geotag (e.g., to mark your location to a photo), comments or other data.
This makes your User Content more searchable by others and more
interactive. If you geotag your photo or tag your photo using other’s
APIs then, your latitude and longitude will be stored with the photo and
searchable (e.g., through a location or map feature) if your photo is
made public by you in accordance with your privacy settings.
2. HOW WE USE YOUR INFORMATION
In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:
▪ help you efficiently access your information after you sign in
▪ remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
▪ provide personalized content and information to you and others, which could include online ads or other forms of marketing
▪ provide, improve, test, and monitor the effectiveness of our Service
▪ develop and test new products and features
▪ monitor metrics such as total number of visitors, traffic, and demographic patterns
▪ diagnose or fix technology problems
▪ automatically update the Suitebase application on your device
Suitebase or other Users may run contests, special offers or other
events or activities (“Events”) on the Service. If you do not want to
participate in an Event, do not use the particular Metadata (i.e.
hashtag or geotag) associated with that Event.
3. SHARING OF YOUR INFORMATION
We will not rent or sell your information to third parties outside Suitebase (or the group of companies of which Suitebase is a part) without your consent, except as noted in this Policy.
Parties with whom we may share your information:
▪ We may share User Content and your information (including but not
limited to, information from cookies, log files, device identifiers,
location data, and usage data) with businesses that are legally part of
the same group of companies that Suitebase is part of, or that become
part of that group (“Affiliates”). Affiliates may use this information
to help provide, understand, and improve the Service (including by
providing analytics) and Affiliates’ own services (including by
providing you with better and more relevant experiences). But these
Affiliates will honor the choices you make about who can see your
photos.
▪ We also may share your information as well as information from tools
like cookies, log files, and device identifiers and location data, with
third-party organizations that help us provide the Service to you
(“Service Providers”). Our Service Providers will be given access to
your information as is reasonably necessary to provide the Service under
reasonable confidentiality terms.
▪ We may also share certain information such as cookie data with
third-party advertising partners. This information would allow
third-party ad networks to, among other things, deliver targeted
advertisements that they believe will be of most interest to you.
▪ We may remove parts of data that can identify you and share
anonymized data with other parties. We may also combine your information
with other information in a way that it is no longer associated with
you and share that aggregated information.
Parties with whom you may choose to share your User Content:
▪ Any information or content that you voluntarily disclose for
posting to the Service, such as User Content, becomes available to the
public, as controlled by any applicable privacy settings that you set.
To change your privacy settings on the Service, please change your
profile setting. Once you have shared User Content or made it public,
that User Content may be re-shared by others.
▪ Subject to your profile and privacy settings, any User Content that
you make public is searchable by other Users and subject to use under
our Suitebase API. The use of the Suitebase API is subject to the API
Terms of Use which incorporates the terms of this Privacy Policy.
▪ If you remove information that you posted to the Service, copies may
remain viewable in cached and archived pages of the Service, or if other
Users or third parties using the Suitebase API have copied or saved
that information.
What happens in the event of a change of control:
▪ If we sell or otherwise transfer part or the whole of Suitebase or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.
Responding to legal requests and preventing harm:
▪ We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of Canada and the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
4. HOW WE STORE YOUR INFORMATION
Storage and Processing:
▪ Your information collected through the Service may be stored and
processed in Canada, the United States or any other country in which
Suitebase, its Affiliates or Service Providers maintain facilities.
▪ Suitebase, its Affiliates, or Service Providers may transfer
information that we collect about you, including personal information
across borders and from your country or jurisdiction to other countries
or jurisdictions around the world. If you are located in the European
Union or other regions with laws governing data collection and use that
may differ from Canadian or U.S. law, please note that we may transfer
information, including personal information, to a country and
jurisdiction that does not have the same data protection laws as your
jurisdiction.
▪ By registering for and using the Service you consent to the transfer
of information to Canada, the U.S. or to any other country in which
Suitebase, its Affiliates or Service Providers maintain facilities and
the use and disclosure of information about you as described in this
Privacy Policy.
▪ We use commercially reasonable safeguards to help keep the
information collected through the Service secure and take reasonable
steps (such as requesting a unique password) to verify your identity
before granting you access to your account. However, Suitebase cannot
ensure the security of any information you transmit to Suitebase or
guarantee that information on the Service may not be accessed,
disclosed, altered, or destroyed.
▪ Please do your part to help us. You are responsible for maintaining
the secrecy of your unique password and account information, and for
controlling access to emails between you and Suitebase, at all times.
Your privacy settings may also be affected by changes the social media
services you connect to Suitebase make to their services. We are not
responsible for the functionality, privacy, or security measures of any
other organization.
5. YOUR CHOICES ABOUT YOUR INFORMATION
Your account information and profile/privacy.html settings:
▪ Update your account at any time by logging in and changing your profile settings.
▪ Unsubscribe from email communications from us by clicking on the
“unsubscribe link” provided in such communications. As noted above, you
may not opt out of Service-related communications (e.g., account
verification, purchase and billing confirmations and reminders,
changes/updates to features of the Service, technical and security
notices).
▪ If you have any questions about reviewing or modifying your account
information, please contact us directly at contact@suitebase.com.
How long we keep your User Content:
▪ Following termination or deactivation of your account, Suitebase, its
Affiliates, or its Service Providers may retain information (including
your profile information) and User Content for a commercially reasonable
time for backup, archival, and/or audit purposes.
▪ If you have any questions about termination or deactivation of your
account, please contact us directly at contact@suitebase.com.
6. CHILDREN’S PRIVACY
Suitebase does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at contact@suitebase.com.
7. OTHER WEB SITES AND SERVICES
We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.
8. HOW TO CONTACT US ABOUT A DECEASED USER
In the event of the death of a Suitebase User, please send us an email to the following email address: contact@suitebase.com. We will usually conduct our communication via email; should we require any other information, we will contact you at the email address you have provided in your request.
9. HOW TO CONTACT US
If you have any questions about this Privacy Policy or the Service, please contact us at contact@suitebase.com.
10. CHANGES TO OUR PRIVACY POLICY
Suitebase may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of Suitebase or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.